Support
Whether you're pre-purchase or already running GapX on your charts, we're happy to help. Pick the channel that fits.
For purchase issues, license questions, or anything sensitive.
support@gapx.app →Discord
Talk to other GapX traders, ask quick questions, share setups.
Join the server →Bug report
Pine error, alert misfire, table glitch — send screenshots if you can.
Report a bug →Common questions
How do I receive GapX after paying?
At Whop checkout you'll enter your TradingView username. Within 60 seconds you'll get a payment receipt by email plus instructions. Access is granted on TradingView's side, so GapX appears in your account under Indicators → Invite-only scripts.
Can I use GapX on multiple charts?
Yes. The license is tied to your TradingView account — apply it to any chart, any symbol, any timeframe.
Will it work on my /NQ or /ES chart?
Yes — that's the intended setup. GapX pulls its own 1-minute extended-session QQQ feed, so you can keep it on NQ, ES, or any chart you trade and still get the live QQQ gap read. The reference symbol is configurable; the gap logic runs on the US regular session (09:30–16:00 ET).
Does GapX repaint?
No. The 9:30 open and prior close are locked on the first bar of the session. Status updates bar-by-bar as price trades, but a filled gap never un-fills and the manipulation state only moves forward.
How long until I get a response?
Email: under one business day, usually faster. Discord: typically within hours during US trading hours.
I'm not sure GapX is right for me. Can I ask before buying?
Absolutely — email us. There's also a 30-day money-back guarantee if you change your mind after purchase.
Before you email: include your TradingView username, the symbol and timeframe you're on, and a screenshot if you're reporting a bug. Speeds things up massively.